Frequently Asked Questions
What if I don't see the size frame I want to order?
You can email us for any custom size frame you may need. We can provide any size frame.
Where are the frames made and what material is used?
All frames are made of high quality aluminum right here in the USA.
What protection does the overlays provide and what are they made of?
All overlays are Acid Free and UV Protective made of PETG. Please see the video on the experiment performed to show the uv protection. No overlay on the market is 100% uv protective regardless what anyone says. The best thing you can do is keep your poster out of direct sunlight and it enjoy it.
Do you sell just overlays?
Yes, please contact via email. It is best to order a frame with your overlay order as the shipping is the same regardless of whether its a frame or overlay.
How thick of a poster will the frames accommodate?
The 1.25" Border Frames will accommodate up to 1/8" and can be made to handle up to 1/2" if needed. Please contact us for any thickness over 1/8" for the 1.25" border frames.
The 2.5" Border Frames can accommodate up to 1/4" and can't be made to handle anything bigger.
How much of the poster will the frames cover?
The 1.25" Border Frames will cover approximately 3/8" of the poster on all four sides. The 2.5" Border frames will cover approximately 1/2" of the poster on all four sides.
You can order the frames to show the whole poster by emailing and stating you want the viewable area to be the size of the frame ordered.
Example, if you have a 27" x 40" poster that has an autograph on the edge of the poster, you can email and state you want the viewable area to be 27" x 40"
When ordering like this, you will have to align the poster perfectly so there is no gap, because you won't have the border of the frame to help cover the border to avoid a gap.
Do you have a store front where I can pickup my frame?
Sorry, we don't.
I have an issue with my frame, what do I do?
Just contact us via email, you are guaranteed to receive the best customer service.
How do I hang my frame?
The frames come with four drywall screws and pre drilled holes. For frames up to size 27" x 41" you can use two finishing nails at a 45 degree. It is recommended to use the 4 drywall screws provided for safety reasons however.